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Mobile video consumption is growing at a phenomenal rate and is set to dominate mobile data traffic for the coming years. At the same time, multiple advanced connectivity options, such as LTE, 5G and ubiquitous WiFi, are driving the growth of a range of connected devices in the Internet of Things (IoT). Combined, these provide operators and content providers with a huge opportunity to boost revenue from video subscribers, retain and attract customers, provide guaranteed Quality of Experience (gQoE), and launch new, differentiated services, such as IoT and enterprise offers, to extend their revenue stream opportunities...Download Now
Surfline, an independent mobile network operator (MNO) offering full LTE services in Ghana, wanted to differentiate its service offer based on quality and enhanced customer satisfaction, while increasing revenue. In partnership with Tambora Systems, Surfline has solved this problem by introducing a new, innovative service that offers guaranteed Quality of Experience (gQoE) for video to its subscribers. How and why did Surfline bring this innovation to market?Download Now
Tambora Systems’ gQoE helps Mobile Network Operators (MNOs) to launch and manage premium packages for selected video content, allowing them to offer a better subscriber experience and to generate new revenue. It’s a unique, patented solution for optimising last-mile video content delivery. Our technology allows us to identify individual subscribers who are experiencing poor performance, exactly at the moment when quality drops. It enables you to deliver an outstanding video experience to your subscribers...Download Now
Quality has become increasingly critical to the success of video content streaming services. Research has found that highquality streams generate positive emotional engagement, while poor-quality has the opposite effect. Similarly, buffering has a negative impact on brand perception. Worse, poor experience can lead to a churn rate of up to 10%**. There is no doubt that poor performance reduces revenue and profit for Content Providers (CPs). With video consumption over mobile devices growing rapidly, that’s a real problem...Download Now